Have a question that you don't see below? Contact us at email@example.com
How long does it take for me to receive my order?
In most cases, we will process and ship your order within 2 business days. We ship via USPS and it GENERALLY takes 2-3 days for you to receive your product.
How do I return a product?
Well that makes us sad. Was it something we said? Simply hop on over to our Customer Service section to get the details. Are you sure you want to return the item? Hmmmmm?
How do I report a defective product?
We are WICKED sorry about that. We do have a person that inspects all String Stalker appreal before it is bagged and tagged, so if they missed something there will be repercusions against them. However, we need to get you taken care of first. Check out the returns section for details or email us at firstname.lastname@example.org.
How do you handle backorders?
Dang, sorry about that. We do our best to make sure everything we have on our site is ready to be shipped out as soon as you place your order but from time to time a backorder situation is going to happen. We'll give you the option to refund your money and let you know when the item is back in stock or select an item on the site at an equal value.
How is my order shipped?
All orders are shipped using preferred carrier USPS. Unless you live next to our warehouse, and if this is the case…it must really stink to live in a warehouse.
Is buying on your site safe?
We have taken every precaution to make sure your data is safe with us. We don't sell your data or remarket a bunch of crap to you like some other jerks out their on the web. Oh yeah, and jerks, if you're reading this - screw you.
How do I join your pro-staff?
We get this one a lot. We actually don't have a pro-staff. Oh sure we've talked about adding one, but who are we to say who is a better hunter than someone else. Plus, we're not here to judge people. OR, have to tell someone that they didn't make our pro-staff because blah, blah, blah. The way we see it, if you hunt with a bow, you're already part of a pro-staff.
Is it true that one of the founders once harvested a world record typical white tail deer?
Well, we're not here to brag about who we are and tell you our life story as that's just not us. This site is about you and getting you the best looking bow hunting apparel on the planet. So, no. I can say with all certainty and honesty that no one on our staff has come close to harvesting a world record typical white tail deer.
My super model Italian girlfriend keeps taking my favorite String Stalker gear; what do I do?
Man, tough life. Bow hunt all day and come home to your model girlfriend, geez. Well buck up cowboy, www.stringstalker.com offers a ladies line of gear. Be a true gentleman bowhunter and buy her something too.
What is your return policy?
A Return Authorization Number is required and there is more information pertaining to this subject in our section called Returns. Please read carefully as there are fees in dealing with Returns.
What should I do with a damaged shipment?
Save all packaging and packing materials for inspection. More Detailed information can be found in our section called returns.